Privacy Policy

Privacy Policy

Infinity MedSpa of Glastonbury
36 Welles Street, Suite 220
Glastonbury, CT 06033
Phone: 860.430.5264
Email: info@infinitymedspaglastonbury.com

Last updated: September 1, 2024

Infinity MedSpa of Glastonbury is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your information in compliance with the Connecticut Data Privacy Act (CTDPA) and applicable federal laws, such as the Health Insurance Portability and Accountability Act (HIPAA) where applicable.

1. Information We Collect

We collect personal information in various ways, including when you:

  • Interact with our website or social media channels
  • Book appointments or purchase products
  • Subscribe to our communications
  • Contact us with inquiries

The information we may collect includes:

  • Full name
  • Contact details (email address, phone number)
  • Billing and payment information
  • Appointment history and preferences
  • Any information you voluntarily provide when filling out forms, surveys, or signing up for newsletters

Sensitive Data: If you disclose sensitive personal information (e.g., health data), we will only collect, use, or disclose it in accordance with applicable laws and your explicit consent.

2. How We Use Your Information

We use your information for the following purposes:

  • To process and manage your appointments, payments, and inquiries
  • To communicate with you regarding upcoming appointments, offers, and promotions
  • To personalize and improve your customer experience
  • To comply with legal obligations, including tax and accounting requirements

Marketing Communications: With your consent, we may send promotional emails or SMS messages about our services, special offers, or other updates that may interest you.

3. SMS Communication Consent

By providing your phone number and submitting a form, you consent to receive SMS text messages from Infinity MedSpa of Glastonbury regarding your appointments, offers, and other updates.

  • Message frequency: Message frequency may vary.
  • Message & Data Rates: Standard message and data rates may apply based on your mobile carrier and plan.
  • Opt-Out: Reply STOP to any text message to opt-out of receiving future SMS communications.
  • Help: Reply HELP for more information or contact us at info@infinitymedspaglastonbury.com or 860.430.5264 for assistance.

4. How We Share Your Information

We do not sell or share your personal information for marketing purposes with third parties. We may share your information with:

  • Service Providers: Third-party vendors that assist in operations such as payment processing, email delivery, appointment management, or website hosting, but only to the extent necessary for them to perform their functions.
  • Legal Compliance: We may disclose personal information if required by law or to protect our rights and the rights of others, including compliance with Connecticut state laws or regulations.

5. Data Security

We take appropriate technical and organizational measures to protect the confidentiality, integrity, and security of your personal information, including encrypted transmissions and secure data storage practices. However, please note that no data transmission over the internet or storage system can be guaranteed to be 100% secure.

6. Your Rights Under Connecticut Data Privacy Law

Under the Connecticut Data Privacy Act (CTDPA), you have the following rights:

  • Right to Access: You can request a copy of the personal data we hold about you.
  • Right to Correct: You can request that we correct any inaccurate or incomplete data.
  • Right to Delete: You can request the deletion of your personal data, subject to legal exceptions (e.g., compliance with legal obligations).
  • Right to Opt-Out: You can opt out of the processing of your data for targeted advertising, the sale of personal data, or profiling.
  • Right to Data Portability: You can request to receive your data in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us at info@infinitymedspaglastonbury.com or 860.430.5264.

7. Cookies and Tracking Technologies

Our website may use cookies, tracking pixels, and similar technologies to collect data about your interaction with our site, such as IP addresses, browser type, and browsing activity. You may control cookies through your browser settings, but disabling them may limit the functionality of our website.

8. Data Retention

We retain personal information for as long as necessary to provide you with our services, comply with legal obligations, and resolve disputes. After this period, personal data will be securely deleted or anonymized.

9. Children’s Privacy

Our services are not intended for individuals under the age of 16, and we do not knowingly collect personal data from minors. If we discover that we have inadvertently collected such information, we will take steps to delete it.

10. Changes to Our Privacy Policy

We reserve the right to update this Privacy Policy from time to time to reflect changes in our practices or relevant laws. When we update the policy, we will revise the “Last Updated” date at the top of this page. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at:

Infinity MedSpa of Glastonbury
36 Welles Street, Suite 220
Glastonbury, CT 06033
Phone: 860.430.5264
Email: info@infinitymedspaglastonbury.com